Support
Troubleshooting.
Quick fixes for setup, blocking, redirects, Safari, and Chrome.
Sites are not blocked
- Confirm a MakerTime session is currently active.
- Check that the domain is listed in Rules.
- Refresh the page or open a new tab.
- Confirm the browser extension is enabled.
Redirects are not working
- Confirm the redirect rule is saved in Rules.
- Use a domain-style source such as x.com.
- Use a full destination URL such as https://pro.x.com.
- Remember redirects only run during active sessions.
Safari cannot see MakerTime
- Open Safari Settings, then Extensions.
- Enable MakerTime.
- Use Edit Websites to allow access where needed.
- Quit and reopen Safari after changing extension settings.
Chrome is not protected
- Keep the MakerTime app running.
- Install or repair the Chrome Helper from MakerTime Setup.
- Reload Chrome after repairing the helper.
- Confirm the MakerTime Chrome extension is enabled.
The menu bar icon is hard to find
MakerTime lives in the menu bar. If it is crowded, macOS may hide icons.
